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Last updated December 05, 2024
This Privacy
Notice for EnglishTalk US (
- Visit our
website
at https://englishtalk.us , or any website of ours that links to this Privacy Notice
- Engage with
us in other related ways, including any sales, marketing, or events
Questions or
concerns? Reading this Privacy Notice will help you understand your privacy
rights and choices. We are responsible for making decisions about how your personal information
is processed. If you do not agree with our policies and practices, please do not use our
Services.hello@englishtalk.us .
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy
Notice, but you can find out more details about any of these topics by clicking the link
following each key point or by using our table of contents below to find the
section you are looking for.
What personal information do we process? When you
visit, use, or navigate our Services, we may process personal information depending on how you
interact with us and the Services, the choices you make, and the products and features you use.
Learn more about personal
information you disclose to us.
Do we process any sensitive personal
information? Some of the information may be considered
in certain jurisdictions, for example your racial or ethnic origins, sexual orientation,
and religious beliefs.
Do we collect any information from third parties?
How do we process your information? We process your
information to provide, improve, and administer our Services, communicate with you, for security
and fraud prevention, and to comply with law. We may also process your information for other
purposes with your consent. We process your information only when we have a valid legal reason to
do so. Learn more about how we
process your information.
In what situations and with which
How do we keep your information safe? We have
adequate
and technical processes and procedures in place to protect your personal information.
However, no electronic transmission over the internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or
other
third parties will not be able to defeat our security and improperly collect, access,
steal, or modify your information. Learn more about how we keep your information safe.
What are your rights? Depending on where you are
located geographically, the applicable privacy law may mean you have certain rights regarding your
personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to
exercise your rights is by submitting a data subject
access request
Want
to learn more about what we do with any information we collect? Review the Privacy Notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION
DO WE COLLECT?
Personal information you
disclose to us
In
Short: We collect personal
information that you provide to us.
We collect
personal information that you voluntarily provide to us when you
Sensitive Information.
All personal
information that you provide to us must be true, complete, and accurate, and you must notify us
of any changes to such personal information.
Information automatically collected
In
Short: Some information —
such as your Internet Protocol (IP) address and/or browser and device characteristics
— is collected automatically when you visit our
Services.
We
automatically collect certain information when you visit, use, or navigate the Services. This
information does not reveal your specific identity (like your name or contact information) but
may include device and usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs, device name, country,
location, information about how and when you use our Services, and other technical information.
This information is primarily needed to maintain the security and operation of our Services, and
for our internal analytics and reporting purposes.
Like many
businesses, we also collect information through cookies and similar technologies. https://englishtalk.us/cookie-policy.html
.
The
information we collect includes:
- Log and
Usage Data. Log and usage data is service-related, diagnostic, usage, and performance
information our servers automatically collect when you access or use our Services and which we
record in log files. Depending on how you interact with us, this log data may include your IP
address, device information, browser type, and settings and information about your activity in
the Services (such as the date/time stamps
associated with your usage, pages and files viewed, searches, and other actions you take such
as which features you use), device event information (such as system activity, error reports
(sometimes called
"crash dumps" ), and hardware settings).
- Device
Data. We collect device data such as information about your computer, phone, tablet, or
other device you use to access the Services. Depending on the device used, this device data
may include information such as your IP address (or proxy server), device and application
identification numbers, location, browser type, hardware model, Internet service provider
and/or mobile carrier, operating system, and system configuration information.
- Location Data. We collect location data such as
information about your device's location, which can be either precise or imprecise. How much
information we collect depends on the type and settings of the device you use to access the
Services. For example, we may use GPS and other technologies to collect geolocation data that
tells us your current location (based on your IP address). You can opt out of allowing us to
collect this information either by refusing access to the information or by disabling your
Location setting on your device. However, if you choose to opt out, you may not be able to use
certain aspects of the Services.
2. HOW DO WE
PROCESS YOUR INFORMATION?
In Short: We process
your information to provide, improve, and administer our Services, communicate with
you, for security and fraud prevention, and to comply with law. We may also process
your information for other purposes with your
consent.
We
process your personal information for a variety of reasons, depending on how you interact with
our Services, including:
HOW
DO WE PROCESS YOUR
INFORMATION?
EnglishTalk US
__________
__________
United
States
Based on the applicable
laws of your country
, you may
have the right to request
access to the personal
information we collect from
you, details about how we
have processed it, correct
inaccuracies, or delete your
personal information. You
may also have the right to
withdraw your consent
to our processing of your
personal information. These
rights may be limited in
some circumstances by
applicable law. To request
to review, update, or delete
your personal information,
please
fill out and submit
a
data
subject access
request
.
-
To identify usage
trends. We may process information about how
you use our Services to better understand how they are
being used so we can improve them.
-
To determine the
effectiveness of our marketing and promotional
campaigns. We may process your information to
better understand how to provide marketing and
promotional campaigns that are most relevant to you.
-
To save or protect an
individual's vital interest. We may process
your information when necessary to save or protect an
individual’s vital interest, such as to prevent
harm.
3. WHAT LEGAL BASES DO
WE RELY ON TO PROCESS YOUR
INFORMATION?
In
Short: We only process your personal
information when we believe it is necessary and we
have a valid legal reason (i.e.
If you are
located in the EU or UK, this section applies to
you.
The General Data
Protection Regulation (GDPR) and UK GDPR require us to
explain the valid legal bases we rely on in order to
process your personal information. As such, we may rely
on the following legal bases to process your personal
information:
-
Consent. We
may process your information if you have given us
permission (i.e.
, consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
-
Analyze how our Services are used so we can improve them to engage and retain users
- Support our marketing
activities
- Legal
Obligations. We may process your
information where we believe it is necessary
for compliance with our legal obligations,
such as to cooperate with a law enforcement
body or regulatory agency, exercise or
defend our legal rights, or disclose your
information as evidence in litigation in
which we are involved.
- Vital
Interests. We may process your
information where we believe it is necessary
to protect your vital interests or the vital
interests of a third party, such as
situations involving potential threats to
the safety of any person.
If you
are located in Canada, this section
applies to
you.
We may process your
information if you have given us specific
permission (i.e.
,
,
In some exceptional
cases, we may be legally permitted under
applicable law to process your information
without your consent, including, for
example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations
and fraud detection and prevention
- For business
transactions provided certain conditions are
met
- If it is contained
in a witness statement and the collection is
necessary to assess, process, or settle an
insurance claim
- For identifying
injured, ill, or deceased persons and
communicating with next of kin
- If we have
reasonable grounds to believe an individual
has been, is, or may be victim of financial
abuse
- If it is reasonable
to expect collection and use with consent
would compromise the availability or the
accuracy of the information and the
collection is reasonable for purposes
related to investigating a breach of an
agreement or a contravention of the laws of
Canada or a province
- If disclosure is
required to comply with a subpoena, warrant,
court order, or rules of the court relating
to the production of records
- If it was
produced by an individual in the course of
their employment, business, or profession
and the collection is consistent with the
purposes for which the information was
produced
- If the
collection is solely for journalistic,
artistic, or literary purposes
- If the
information is publicly available and is
specified by the regulations
In
Short: We may
share information in specific situations
described in this section and/or with the
following
third
parties.
We
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
In
Short: We
may use cookies and other
tracking technologies to collect
and store your
information.
We
may use cookies and similar
tracking technologies (like web
beacons and pixels) to gather
information when you interact with
our Services. Some online tracking
technologies help us maintain the
security of our Services
We
also permit third parties and
service providers to use online
tracking technologies on our
Services for analytics and
advertising, including to help
manage and display advertisements,
to tailor advertisements to your
interests, or to send abandoned
shopping cart reminders (depending
on your communication
preferences). The third parties
and service providers use their
technology to provide advertising
about products and services
tailored to your interests which
may appear either on our Services
or on other
websites.
To the
extent these online tracking
technologies are deemed to be a
(which includes targeted
advertising, as defined under the
applicable laws) under applicable US
state laws, you can opt out of these
online tracking technologies by
submitting a request as described
below under section
DO
UNITED STATES RESIDENTS HAVE
SPECIFIC PRIVACY
RIGHTS?
Specific
information about how we use such
technologies and how you can
refuse certain cookies is set out
in our Cookie Notice
:
https://englishtalk.us/cookie-policy.html
.
Google
Analytics
We may
share your information with Google
Analytics to track and
the use of the Services.
6.
HOW LONG DO WE KEEP YOUR
INFORMATION?
In
Short: We
keep your information for as
long as necessary to
the purposes outlined in
this Privacy Notice unless
otherwise required by
law.
We
will only keep your personal
information for as long as it is
necessary for the purposes set out
in this Privacy Notice, unless a
longer retention period is
required or permitted by law (such
as tax, accounting, or other legal
requirements).
When
we have no ongoing legitimate
business need to process your
personal information, we will
either delete or
such information, or, if
this is not possible (for example,
because your personal information
has been stored in backup
archives), then we will securely
store your personal information
and isolate it from any further
processing until deletion is
possible.
7.
HOW DO WE KEEP YOUR
INFORMATION
SAFE?
In
Short: We
aim to protect your personal
information through a system of
organizational
and technical security
measures.
We
have implemented appropriate and
reasonable technical and
security measures designed
to protect the security of any
personal information we process.
However, despite our safeguards
and efforts to secure your
information, no electronic
transmission over the Internet or
information storage technology can
be guaranteed to be 100% secure,
so we cannot promise or guarantee
that hackers, cybercriminals, or
other
third parties will not be
able to defeat our security and
improperly collect, access, steal,
or modify your information.
Although we will do our best to
protect your personal information,
transmission of personal
information to and from our
Services is at your own risk. You
should only access the Services
within a secure environment.
8.
DO WE COLLECT INFORMATION
FROM
MINORS?
In
Short: We
do not knowingly collect data
from or market to
We
do not knowingly collect, solicit
data from, or market to children
under 18 years of age, nor do we
knowingly sell such personal
information. By using the
Services, you represent that you
are at least 18 or that you are
the parent or guardian of such a
minor and consent to such minor
dependent’s use of the Services.
If we learn that personal
information from users less than
18 years of age has been
collected, we will deactivate the
account and take reasonable
measures to promptly delete such
data from our records. If you
become aware of any data we may
have collected from children under
age 18, please contact us at
hello@englishtalk.us
9.
WHAT ARE YOUR PRIVACY
RIGHTS?
In
Short:
Depending on your state of
residence in the US or in
You
may review, change, or terminate
your account at any time,
depending on your country,
province, or state of residence.
In
some regions (like
HOW
CAN YOU CONTACT US ABOUT THIS
NOTICE?
"
below.
We
will consider and act upon any
request in accordance with
applicable data protection laws.
If
you are located in the EEA or UK
and you believe we are unlawfully
processing your personal
information, you also have the
right to complain to your Member
State data
protection
authority
or UK
data protection
authority.
If
you are located in Switzerland,
you may contact the Federal
Data Protection and
Information
Commissioner.
Withdrawing
your consent: If
we are relying on your consent to
process your personal information,
which may be express and/or
implied consent depending on the
applicable law,
you have the right to
withdraw your consent at any time.
You can withdraw your consent at
any time by contacting us by using
the contact details provided in
the section
HOW
CAN YOU CONTACT US ABOUT THIS
NOTICE?
"
below
However,
please note that this will not
affect the lawfulness of the
processing before its withdrawal
nor,
when applicable law allows,
will it affect the processing
of your personal information
conducted in reliance on lawful
processing grounds other than
consent.
Cookies
and similar
technologies:
Most Web browsers are set to
accept cookies by default. If you
prefer, you can usually choose to
set your browser to remove cookies
and to reject cookies. If you
choose to remove cookies or reject
cookies, this could affect certain
features or services of our
Services.
For
further information, please see
our Cookie Notice:
https://englishtalk.us/cookie-policy.html
.
If you have
questions or comments about your
privacy rights, you may email us at
hello@englishtalk.us
.
10.
CONTROLS FOR DO-NOT-TRACK
FEATURES
Most
web browsers and some mobile
operating systems and mobile
applications include a
Do-Not-Track (
) feature or setting you can
activate to signal your privacy
preference not to have data about
your online browsing activities
monitored and collected. At this
stage, no uniform technology
standard for
and implementing DNT
signals has been
. As such, we do not
currently respond to DNT browser
signals or any other mechanism
that automatically communicates
your choice not to be tracked
online. If a standard for online
tracking is adopted that we must
follow in the future, we will
inform you about that practice in
a revised version of this Privacy
Notice.
California
law requires us to let you know how
we respond to web browser DNT
signals. Because there currently is
not an industry or legal standard
for
recognizing
or
DNT signals, we do not
respond to them at this
time.
11.
DO UNITED STATES RESIDENTS
HAVE SPECIFIC PRIVACY
RIGHTS?
In
Short: If
you are a resident of
Categories
of Personal Information We
Collect
We
have collected the following
categories of personal information
in the past twelve (12)
months:
| Category | Examples | Collected |
|
A.
Identifiers
|
Contact
details, such as real
name, alias, postal
address, telephone or
mobile contact number,
unique personal
identifier, online
identifier, Internet
Protocol address, email
address, and account
name
|
|
|
B.
Personal information as
defined in the California
Customer Records
statute
|
Name,
contact information,
education, employment,
employment history, and
financial
information
|
|
|
|
Gender,
age, date of birth, race
and ethnicity, national
origin, marital status,
and other demographic
data
|
|
|
|
Transaction
information, purchase
history, financial
details, and payment
information
|
|
|
|
Fingerprints
and
voiceprints
|
|
|
|
Browsing
history, search history,
online
|
|
|
|
Device
location
|
|
|
|
Images
and audio, video or call
recordings created in
connection with our
business
activities
|
|
|
|
Business
contact details in order
to provide you our
Services at a business
level or job title, work
history, and professional
qualifications if you
apply for a job with
us
|
|
|
|
Student
records and directory
information
|
|
|
|
Inferences
drawn from any of the
collected personal
information listed above
to create a profile or
summary about, for
example, an individual’s
preferences and
characteristics
|
|
|
|
|
|
We may
also collect other personal
information outside of these
categories through instances where
you interact with us in person,
online, or by phone or mail in the
context of:
- Receiving
help through our customer support
channels;
- Participation
in customer surveys or contests; and
- Facilitation
in the delivery of our Services and
to respond to your inquiries.
Sources
of Personal
Information
Learn
more about the sources of personal
information we collect in
WHAT
INFORMATION DO WE
COLLECT?
"
How
We Use and Share Personal
Information
Will
your information be shared
with anyone
else?
We
may disclose your personal
information with our service
providers pursuant to a written
contract between us and each
service provider. Learn more
about how we disclose personal
information to in the section,
"
WHEN
AND WITH WHOM DO WE SHARE YOUR
PERSONAL
INFORMATION?
"
We
may use your personal
information for our own business
purposes, such as for
undertaking internal research
for technological development
and demonstration. This is not
considered to be
of your personal
information.
We
have not disclosed, sold, or
shared any personal information
to third parties for a business
or commercial purpose in the
preceding twelve (12) months.
We will
not sell or share personal
information in the future
belonging to website visitors,
users, and other consumers.
Your
Rights
You
have rights under certain US state
data protection laws. However,
these rights are not absolute, and
in certain cases, we may decline
your request as permitted by law.
These rights include:
- Right
to know whether or not
we are processing your personal
data
- Right
to access your
personal data
- Right
to
correct inaccuracies
in your personal data
- Right
to request the deletion
of your personal data
- Right
to obtain a
copy of the
personal data you previously
shared with us
- Right
to non-discrimination
for exercising your rights
- Right
to opt out of the
processing of your personal data
if it is used for targeted
advertising
(or sharing as defined under California’s privacy law)
Depending
upon the state where you live, you
may also have the following
rights:
- Right to
access the categories of personal
data being processed (as permitted
by applicable law, including
Minnesota’s privacy law)
- Right to
obtain a list of the categories of
third parties to which we have
disclosed personal data (as
permitted by applicable law,
including
California's and Delaware's privacy law)
- Right to
obtain a list of specific third
parties to which we have disclosed
personal data (as permitted by
applicable law, including
Minnesota's and Oregon's privacy law)
- Right to
review, understand, question, and
correct how personal data has been
profiled (as permitted by
applicable law, including
Minnesota’s privacy
law)
- Right to
limit use and disclosure of
sensitive personal data (as
permitted by applicable law,
including California’s privacy
law)
- Right to
opt out of the collection of
sensitive data and personal data
collected through the operation of
a voice or facial recognition
feature (as permitted by
applicable law, including
Florida’s privacy law)
How
to Exercise Your
Rights
To
exercise these rights, you can
contact us
by emailing us at
hello@englishtalk.us
,
or by
referring to the contact details at
the bottom of this document.
Under
certain US state data protection
laws, you can designate an
agent to make a request on
your behalf. We may deny a request
from an
agent that does not submit
proof that they have been validly
authorized
to act on your behalf in
accordance with applicable
laws.
Request
Verification
Upon
receiving your request, we will
need to verify your identity to
determine you are the same person
about whom we have the information
in our system. We will only use
personal information provided in
your request to verify your
identity or authority to make the
request. However, if we cannot
verify your identity from the
information already maintained by
us, we may request that you
provide additional information for
the purposes of verifying your
identity and for security or
fraud-prevention
purposes.
If
you submit the request through an
authorized
agent, we may need to
collect additional information to
verify your identity before
processing your request and the
agent will need to provide a
written and signed permission from
you to submit such request on your
behalf.
Appeals
Under
certain US state data protection
laws, if we decline to take action
regarding your request, you may
appeal our decision by emailing us
at
hello@englishtalk.us
California
"Shine The Light"
Law
California
Civil Code Section 1798.83, also
known as the
law, permits our users who
are California residents to
request and obtain from us, once a
year and free of charge,
information about categories of
personal information (if any) we
disclosed to third parties for
direct marketing purposes and the
names and addresses of all third
parties with which we shared
personal information in the
immediately preceding calendar
year. If you are a California
resident and would like to make
such a request, please submit your
request in writing to us by using
the contact details provided in
the section
HOW
CAN YOU CONTACT US ABOUT THIS
NOTICE?
"
12.
DO WE MAKE UPDATES TO
THIS
NOTICE?
In
Short: Yes, we
will update this notice as
necessary to stay compliant
with relevant
laws.
We
may update this Privacy Notice
from time to time. The updated
version will be indicated by an
updated
date at the top of this
Privacy Notice. If we make
material changes to this Privacy
Notice, we may notify you either
by prominently posting a notice
of such changes or by directly
sending you a notification. We
encourage you to review this
Privacy Notice frequently to be
informed of how we are
protecting your
information.
13.
HOW CAN YOU CONTACT US
ABOUT THIS
NOTICE?
If
you have questions or comments
about this notice, you may
email us at
hello@englishtalk.us
or
contact
us by post
at:
14.
HOW CAN YOU REVIEW,
UPDATE, OR DELETE THE
DATA WE COLLECT FROM
YOU?